After almost five long years of waiting for an album release, British singer and songwriter Adele released her single, “Hello,” from her upcoming album, “25”, due for release on Nov. 20.

Adele is known for her heart wrenching soul music consisting mainly of her singing over a piano. Adele’s voice has a sweeping range and an effortless vibrato that will bring you to your knees in tears. Many of her songs are about lost love and the pain endured through breakups, missing and wanting someone, such as her hits “Chasing Pavements” from her album “19” and “Someone Like You” from “21.”

Between the release of “21” in January of 2011 and her new single, Hello (released Oct. 23 this year), Adele has been on hiatus due to starting a family and raising her first child born in late 2012. Throughout this time, she only put out one song to hold her fans over.

In 2012, Adele confirmed that she had been working on writing the theme song for the newest James Bond film, “Skyfall”. Many of her fans waited anxiously for the song. On Oct. 5, the single was released and immediately got a spot on the UK top 10 charts and remained there for six weeks.

On Oct. 22, 2015, the music video of “Hello” was released on YouTube and immediately received millions of views per hour. According to The Guardian, the video gained 27 million views in the day of its release. This broke the Vevo record, surpassing Taylor Swift’s “Bad Blood” that gained 20 million views in its first 24 hours.

Now, after having been out for two weeks, “Hello” has been sitting in the number one spot on the charts in both the UK and the US.

One measure of piano chords and a soft “Hello, it’s me…” raised goosebumps all over the world. The song talks about regret and wanting to apologize to someone who won’t listen. During the chorus, Adele belts out her deep sorrow with incredible passion to her former lover, even though they may have moved on. Throughout each verse, she talks about how she still hasn’t forgiven herself or moved on from the emotional damage she had caused.

Adele said in a letter to Rolling Stone that her new album will be a “make-up record” titled “25”, her age at the time of recording. She calls it a make-up record because she is “making up for lost time. Making up for everything I ever did and never did,” rather than simply continuing the theme of break-ups of her previous albums “19” and “21.”